Privacy Policy

Helitowcart rigorously controls the way the information you provide us is used and transferred, and we appreciate your trust on this matter. This Privacy Policy explains how we protect the personal information given to Helitowcart.

By using Helitowcart’s website, you accept this Privacy Policy.


In general, you may visit Helitowcart’s website without providing us with any personal information about yourself. However, there are times when we may need information from you, which includes your Internet address so that we can reply to any request you may have. Additionally, we may need your personal information such as your name, country and email address in order to grant you access to protected content or secured sites to fulfill your requests for information including white papers, download updates to our products, or participate in an online survey. In other instances, we may ask you to provide us with information such as your product interests so that we can send you information that is useful to you, including articles, newsletters, product and service alerts, new product and service announcements and event invitations. Please note that providing any personal information is optional.

When you subscribe to our mailing list to receive our newsletters and other promotional messages by mail or email, we may collect personal information such as your name, email address and/or physical address (based on the delivery method) as well as information about your interests to offer you the service you requested. We will contact you only if you allow us to do so. You are free to opt out at any time of our promotional messages by clicking the Unsubscribe link in our newsletters or by following the procedure explained below at DEACTIVATE YOUR ACCOUNT / UNSUBSCRIBE FROM THE NEWSLETTER.

When you create an account on our online store, you can enjoy new features such as a wishlist, your order history, a faster way to return an order, and an address book for delivery. When your sign up, we ask you to provide an email address for identification purposes.

When you apply for a position that has been advertised on our website and send a job application or your CV, you may have to share personal information. We use this information to process your job application.

When you contact our sales & customer service, send us a comment or a question by email, we may collect personal information such as your full name, phone number or email address in order to reply.


Unless stated otherwise, we do not share, rent, sell or give rights to access your personal information to any third party without having received your explicit authorization.

We may have to share your personal information with third parties who provide us with specific services, such as payment processing, website hosting, email transmission, or other forms of communication on behalf of Helitowcart. You personal information may be kept on file and processed by service providers whom we do business with.

These service providers are held by non-disclosure agreements and legal restrictions governing their use of the personal information we share with them, and they are not authorized to use or share personal information for any other purpose than the services provided to us or according to what is otherwise required by current legislation.

Helitowcart and our service providers may sometimes be forced to disclose personal information in the event of a valid statutory search warrant or investigation or injunction, or to comply with the requests of investigators in case of a breach of contract or violation of a law, or otherwise to abide by an applicable law.


When you visit our online store, we collect the IP address of every visitor as well as information such as the browser and OS in use, the time you spend on our website, your habits on our website, and the website from where you came to access our own. We collect this information to help us understand and improve your online experience on Helitowcart’s website.


Our online store uses cookies, a small file sent to your browser and then saved on your hard drive, allowing us to recognize you whenever you come back. We use cookies on every page of our online store that requires you to be logged in or that are customizable. If you have created an account, these cookies help us identify you and are necessary to provide you with the services and products you want. These cookies also also provide us and the service providers we work with some information we use to customize our online store according to your preferences. You may set your browser to warn you whenever you receive a cookie. However, if you opt to disable cookies altogether, you may not be able to enjoy all the features of our online store.

Our online store might also be using web beacons, also known as tracer tags or invisible pixels. This technology allows us to know what pages of our online store you have been browsing. The tags are then used to help optimize and customize our online store according to your and other visitors’ preferences.


If you wish to deactivate your account on our website, please make your request to

If you want to stop receiving our newsletter or promotional emails, simply follow the steps below. Please note that every time we send an email, we also include a convenient way to unsubscribe with a simple click from our mailing list, so you won’t be receiving emails anymore.


We are aware that our clients trust us for the protection of their personal information and we act accordingly. We are committed to protect the personal information we have collected and manage. This information is only accessible by our employees and service providers when they need it as described in the present policy. We have taken administrative, technical, and physical measures to ensure the protection of the information we have collected against unauthorized access, use, modification, and disclosure.

In order to insure the highest level of security, online access to personal information may be protected by the password of your choosing. We strongly recommend you do not share your password with anyone. Helitowcart does not have access to your password and will never ask for your password in an unsolicited communication. If you forget your password, it can be reset only by you when you follow the steps mentioned in Forgot your password?

Notwithstanding what has been previously mentioned, you must understand that, unfortunately, no data transmission over the internet can be completely safe and secure. Consequently, Helitowcart offers no warranty that your personal information can’t or won’t be lost, abused, or modified, and assumes no responsibility regarding the personal information you provide us or any abuse of this personal information by you or third parties.

For security reasons and to prevent fraud, purchases made by credit card through this website will be accepted by Helitowcart only if the billing name and address match the name and address of the credit card account used to pay. If the information does not match, your order will be declined even if the payment was approved by your bank. In such case, before we deliver the items you ordered, additional verifications will be made, requiring three to five business days to complete.


This privacy policy may be updated periodically to reflect changes made in our business practices regarding personal information or to comply with current legislation. The updated privacy policy will be posted on our website. We will treat your personal information according to the privacy policy that applies at the moment we collect the information, or according to an agreement made with you.


You can contact us at any time at using the contact information provided below whenever: you have questions or comments regarding this privacy policy; you want to access your personal information, update it and/or correct it; you want to cancel your consent to receive commercial communications; or you want to file a complaint about the way we treat your personal information.