Terms & Conditions
By using Helitowcart’s online store you agree to accept the following terms and conditions. If you do not accept them, please do not navigate or use this website.
Property and use of content
Helitowcart owns and operates the current website. The entirety of its contents, data, graphics, pictures, images, sounds, video clips, software, trademarks, names, and other information contained within Helitowcart online store are owned by Vanair Inc. (“Helitowcart”) or of licensed third parties. The content is protected by Canadian copyright and trademark laws.
Images, texts, and documents (“content”) on this website can be consulted and downloaded for personal, non-commercial use as long as the user keeps all copyright notices included in the content. The content can not be modified in any way whatsoever, reproduced, displayed publicly, distributed or used in any other way for public or commercial purposes. Using the content without prior written approval from Helitowcart on another website or a network environment, for any purpose, is forbidden.
Accuracy of information
Even though Helitowcart is taking all measures to ensure the accuracy of the information presented on this website, it does not guarantee that the information or elements presented are up to date, accurate, or complete. Helitowcart does not assume any responsibility regarding mistakes or omissions appearing on this website, including information relating to products listing, their price, or their availability. In case of error, the only recourse available to you relating to purchases made on our online store is to return your purchase for a refund.
Price accuracy
While Helitowcart is taking all measures to avoid errors in prices, some mistakes may occur. If you complete the purchase of an item on our online store and the price shown is erroneous, you will be notified before delivery. You may then accept the corrected price and complete the transaction or decline the transaction in which case Helitowcart will refund the payment made to the company responsible for payment processing.
Username and password
To gain access to some features of this online store, you may have to register by creating an account.
While going through the registration process, you will be asked to provide a username (email address) and a password. You have the responsibility to protect this username and password and assume responsibility for any activity done on our website using this username and password. You agree to immediately warn Helitowcart of any unauthorized use of your username ou password or of any security breach.
Product reviews
We encourage you to review products bought at Helitowcart to help other people making their choice. Helitowcart, however, wants to offer its clients reviews of the highest possible quality and integrity.
By accepting to post a review, you agree to the following:
- To not review products you do not own or have not used
- To post only one review per product
- To not insult or make personal attacks
Helitowcart assumes no obligation to display the product reviews you submit and may review or delete them at its discretion.
Links to other websites
Links to external websites are made available for practical purposes. Helitowcart does not condone and is not responsible for their content. Using the external websites linked on this website is at the user’s own risks.
Limitation of liability
While we do our best to update and keep up to date the content of this website, errors and omissions may occur.
In no case do Helitowcart, its affiliates, its providers and or licensees may be held liable for special, indirect, accessory damages or damages of any kind (including, but not limited to, those resulting from the loss of profits, data, or operation) caused by the use of or the impossibility of using this website or links on this website, whether based on a warranty, a contract, negligence, or any other legal theory, whether Helitowcart has been made aware of these damages or not.
Modifications
Helitowcart reserves the right to modify or interrupt on a temporary or permanent basis, at any time and without prior notice, the access to its online store.
Furthermore, Helitowcart reserves the right to modify the present terms and conditions at any time and to warn you by posting an updated version of the terms and conditions on its website. Regular use of this website following these modifications is an explicit agreement of these new terms an conditions.
The only recourse you have if you are not satisfied by the present terms and conditions or by our policies or business practices regarding our website or the content made available through our website is to stop using and visiting Helitowcart online store.
Shipping Terms
Shipping Methods & Carriers
Helitowcart ships orders using reliable carriers such as FedEx, UPS, DHL, or other trusted logistics providers. The choice of carrier and shipping method is based on your location, order size, and delivery requirements.
Shipping Times
Estimated delivery times are provided during checkout. These are estimates only and are not guaranteed. Helitowcart is not responsible for delays caused by carriers, customs processing, weather conditions, or other factors beyond our control.
Shipping Charges
Shipping costs are calculated based on the size, weight, and destination of the order. Final shipping charges will be displayed at checkout before payment is processed.
International Shipping
For international orders, you are responsible for any applicable customs duties, import taxes, and brokerage fees. These fees are not included in the shipping charges and may be collected by your local customs agency upon delivery.
Order Processing
Orders are typically processed within 1–3 business days. If an item is out of stock or requires additional handling time, you will be notified by email.
Address Accuracy
Please ensure all shipping information is complete and accurate. Helitowcart is not responsible for delays or lost shipments resulting from incorrect or incomplete address details.
Damaged or Lost Shipments
If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund, depending on the circumstances.